LG Black Stainless Steel Series 2.0 cu.ft. Over-the-Range Microwave Oven with EasyClean®

I love the color and the easy clean feature

JALI 12/27/2020

I bought this microwave last February. It is great looking and works great
Originally posted on lg.com

Yes, I recommend this product

Many wonderful features

Older Gent 12/23/2020

Am enjoying the various features from outright cooking to the melting and reheating settings. Easy to use and controls are straightforward.
Originally posted on lg.com

Yes, I recommend this product

Loud sounds for months then no heat

tim713 12/21/2020

Installed new in our newly renovated house this microwave was terrible from day one. Made loud intermittent grinding sounds tripped circuit breaker occasionally then stopped heating altogether.
Originally posted on lg.com

No, I do not recommend this product

Great now that it works again.

Mrs Bill 12/19/2020

When we received it was great. Then stopped working. When they came to fix it found a plug inside that was not fully connected from the factory. Since then is great and the only one weve had in many years that only heats the food and not the plate.
Originally posted on lg.com

Yes, I recommend this product

Garbage

Lwade 12/19/2020

Bought this and matching fridge oven and dishwasher a year ago. None of them work properly the microwave always displays a message saying enter time in minutes and seconds. After calling several times and getting no results I gave up. The fridge no longer provides water on the door the oven doesnt cook anything in the correct amount of time. The dishwasher hardly ever makes it through a full cycle without having to restart the whole thing again.
Originally posted on lg.com

No, I do not recommend this product

Quiet Operation

Dave South 12/18/2020

This was a replacement for another brand microwave that had problems since the first month of buying it. The LG had similar features and same size/color. I wish there were a few more convenience pre-sets but it works very well.
Originally posted on lg.com

Yes, I recommend this product

Great product for the value

Kell Kell 12/17/2020

We purchased this item 6 months ago as part of a package deal through LG. We have been very pleased with the quality and features offered on this product.
Originally posted on lg.com

Yes, I recommend this product

very quiet

smokey0110 12/16/2020

This was purchased a little over 1 year ago along with our dishwasher and oven. They are beautiful and functional. We did have an issue about 6 months ago and a technician came out quickly and resolved the problem. The fan blade was melted. It was fixed and we have had no issues since.
Originally posted on lg.com

Yes, I recommend this product

What an upgrade

JaKnight 12/16/2020

We recently replaced our long lasting microwave with this LG model. First off since I was replacing an existing wall mounted microwave the hardware was already installed. Low and behold the hardware was exactly the same and in exactly the right place. That never happens So I would say mounting to existing hardware is a snap. It took less than 5 minutes. It must be standard because our previous mic was a Kenmore. 2nd this microwave is incredibly quiet. You dont hear much of anything when its running. It stays relatively clean and wipes easy without leaving streaks or fingerprints. My only Con is the buttons arent very responsive. You kind of have to position your finger right in the center of the button and press firm. I find myself pushing buttons a couple of time in order to select what I want. I wouldnt say that its super difficult. Sometimes I get lucky. Its enough of a nuisance that I noticed.
Originally posted on lg.com

Yes, I recommend this product

Quality missing - service very poor

no more LG 5 12/14/2020

Unit had a fan failure last March. Became very noisy could not use. SERVICE TOOK SEVEN WEEKS TO REPAIR - FIVE WEEKS TO ARRIVE HERE. That was after multiple phone calls with 97 minutes on hold three disconnects and one service request cancellation because no tech available. While it is working after repair it just doesnt sound right. We purchased for our new home in addition to the microwave a french door type refrigerator $$$$ range and dish washer. In our previous home we also had LG microwave and range. Never a problem. Now though The quality is not as good and based on our service experience I have no confidance in LG to do the right thing. Seven weeks to get a brand new unit repaired is not acceptible. Location is north central Florida near Gainesville. Brsides all of that the door glass is way too small.
Originally posted on lg.com

No, I do not recommend this product

I like how it looks

IgorY 12/14/2020

In one year it shows some problem. A fan over magnetron starts making nose and stoped to work. The repair guy simply replaced this fan without analyzing why it happened. Few months later it happened again and magnetron dies as well. I try to contact LG and sent information about and have not answer yet for almost 2 months. I spent quite a big money to buy whole LG kitchen appliances and expect it working for much longer time.
Originally posted on lg.com

No, I do not recommend this product

Large Capacity Superb styling and easy to keep cl

John 9981 12/14/2020

I purchased and installed this needing to replace my existing microwave. I felt the price was fair based on the features and design of the unit when researching units to purchase. I continue to be pleased with its performance and styling. I DO miss a feature from my previous microwave which was a button to reheat a beverage. Overall though its a great product
Originally posted on lg.com

Yes, I recommend this product

Nice microwave but poor gurantee

vkon 12/14/2020

At about 6 months it started making a loud noise and took longer to cook. LG sent repair out 5 times to get it fixed. Should have replaced it but would not. It was hard not having a working microwave for about 6 weeks. Not happy with LG.
Originally posted on lg.com

No, I do not recommend this product

Stop Working

Donnell8374 12/13/2020

Microwave stop heating. I have had this microwave for only 2 years.
Originally posted on lg.com

No, I do not recommend this product

Good over-the-stovetop replacement.

priesterluck 12/12/2020

Bought this to replace a defective Kenmore microwave ordered through Home Depot to be installed by their contractor. Before installation be sure to inspect the unit front to back top to bottom First attempt box was crushed on one side and the back of the unit was dented and trim pieces broken. Crew still asked if I wanted it installed Rejected it had to schedule a second time. This time box had holes punched in on 2 sides front door crushed so it wouldnt close. Rejected too had to call LG again they figured distribution warehouse staff picked up unit with forklift grabber and crushed box in process. Went back to Home Depot and got a loaner microwave while waiting for microwave. Third time almost a month after ordering installers came with a box they had opened before delivery to MAKE SURE IT WASNT DAMAGED - maybe something they should do to all installations? Third crew did great job installing in and out in less.than 30 minutes. Have had it 9 months works great popcorn feature used alot for in-home movie watching. Only complaint is that the sound cant be shut off previous microwave had this feature so 3 beep tone is annoying in the mornings. Overall a good product.
Originally posted on lg.com

Yes, I recommend this product

Danlin4261 12/12/2020

In July 2019 I purchased a complete kitchen of LG products for our new home. Around $5000 spent. Two months out of warranty my microwave stopped functioning. Contacted LG. They said they would look into it. In the meantime I needed a microwave. I purchased the exact same product again. I like the product. I am disappointed that LG has not come forward and helped me on the purchase of a new microwave.
Originally posted on lg.com

Yes, I recommend this product

Broke 2 months in

Rayres91 12/11/2020

I have had this product for a year and out of that year it has only been functional for 3.
Originally posted on lg.com

No, I do not recommend this product

Powerful easy to care for

LindaRH 12/11/2020

I Love the workmanship and operation but taking down a star because - as an average height woman - I cannot see into the microwave while using. The glass design and coloring prevents being able to watch if one is preparing certain foods that can easily boil over or burn. I have to use a step stool or interrupt the cycle. Need to remember this for OVER a stove.
Originally posted on lg.com

Yes, I recommend this product

Great Features

Happycamper07 12/11/2020

What a lovely product and awesome customer service
Originally posted on lg.com

No, I do not recommend this product

Super easy to use

mrkeam210 12/11/2020

Bought about 6 months ago and it has been awesome so far. Really easy to get used to and even my kids love its simplicity.
Originally posted on lg.com

Yes, I recommend this product

LG microwave

BHLG 12/11/2020

great looking and working all functions that I needed the black stainless steel is such a beautiful color and match with my kitchen cabinets and all the other fixtures.
Originally posted on lg.com

Yes, I recommend this product

Sherbie1208 12/11/2020

Great Product Very Happy with our purchase and will again.
Originally posted on lg.com

Yes, I recommend this product

This was a replacement

JanetN 12/11/2020

Would have given 5 stars but this replaced the exact same microwave that just died AFTER warranty expired so I do not know how this replacement will hold up. I did get the extended 3 yr warranty this time just in case.
Originally posted on lg.com

Yes, I recommend this product

Good but compressor went out after one year

Bxelias 12/11/2020

The compressor went out after about one year of use but LG installed a new one no charge. They were very fast and professional with their work. The Fridge is roomy and bright. The best part that it makes ice in the freezer and refill by its own as we use it which is very helpful in summertime especially.
Originally posted on lg.com

Yes, I recommend this product

Would never purchase an LG appliance again

Wasteoftime 12/11/2020

This micro wave doesnt cool off soon enough to keep cooking at high temperatures. Then the fan melts. Took us 4 months to get replacement parts.
Originally posted on lg.com

No, I do not recommend this product

Great product

KLR79 12/11/2020

This same model came installed with the house I bought. It worked great but the magnetron tube went bad twice. I assumed this situation was just a bad luck outlier so I replaced the unit with the same model. Havent had any issues with the new one and it does an excellent job. We use it multiple times every day.
Originally posted on lg.com

Yes, I recommend this product

Love this microwave

Anna42 12/11/2020

I bought this microwave a year ago and it has been amazing My kids and I use it to heat up leftovers pop the popcorn cook simple desserts and so much more. Its easy to use lots of options with each function i.e. turntable on/off vent fan light etc. And I love that I was able to have it mounted above my stove.
Originally posted on lg.com

Yes, I recommend this product

Perfect microwave and easy to clean

MicrowaveinCO 12/11/2020

This is the perfect family microwave and does it all. Not only that its super easy to clean
Originally posted on lg.com

Yes, I recommend this product

Love it

SMoses 12/11/2020

This is hands-down the best microwave Ive ever owned. Not only does it do a great job of cooking warming up food and drinks popping popcorn and all those other things we count on a microwave to do it look beautiful. The finish truly does not show fingerprints and that is one of its best features. I mean who has time to wipe fingerprints off an appliance every time you use it?
Originally posted on lg.com

Yes, I recommend this product

Awesome microwave

Mdob 12/11/2020

Absolutely love it and the options it has. Fits perfect dimensions are as listed easy install. Would definitely recommend this to anyone.
Originally posted on lg.com

Yes, I recommend this product

Love this microwave

lhuck 12/10/2020

Im so happy with this purchase. I love the sleek black stainless color. It was easy to install and surprisingly light - my old microwave was very heavy. Nice functionality. Overall very pleased with my choice.
Originally posted on lg.com

Yes, I recommend this product

LG Microwave

Microwave bogaev 12/6/2020

I bought this microwave 4 years ago and the finish started peeling off. LG has replaced the areas peeling. We will see how well the finish holds up.
Originally posted on lg.com

No, I do not recommend this product

Pain

Cranky and Upset 12/6/2020

Ran great for some time and the magnetron went out . Took forever to get serviced and it ran great for a little more than a week and went down again. Now it does not even turn on and the control board feels hot.
Originally posted on lg.com

No, I do not recommend this product

hyork 12/3/2020

Have had to have fixed twice. Second time still dont have back and was sent in august.
Originally posted on lg.com

No, I do not recommend this product

Good but....

LRusso 12/3/2020

Bought a month ago. Good but... when the door shut the lines from the door dont line up with the panel flush there is a little give up and down on the door so it doesnt look flush when closed. Also the fans are pretty weak. If cooking more than one pot on the stove the fans can not handle all the steam. I put in a compliant with the supplier they came and looked but said it is what it is and Id have to live with the manufacture faults on it.
Originally posted on lg.com

No, I do not recommend this product

Great microwave

Happy Foodie 12/3/2020

This microwave replaces a different brand that gave out after 5 years. I am very happy with the controls and features of this one. The numbers are bright and printed in bold print that makes it easy to read. The other microwave had very faint numbers and was hard to read in low light. The dark colored inside took some getting used to but it is actually a nice change from the stark white.
Originally posted on lg.com

Yes, I recommend this product

Great Features

rlshultz1957 12/2/2020

Very easy to use. Always wanted one over my stove.
Originally posted on lg.com

Yes, I recommend this product

Pretty annoyed.

Stephen J 11/28/2020

Today I learned that microwave manufacturers dont have a universal mounting bracket and the bracket for the microwave I am replacing has stripped screws so I had to rig the new on in there with the old bracket and had to drill yet more holes in already questionable cabinets. CAN WE PLEASE MAKE MICROWAVE MOUNTING BRACKETS UNIVERSAL ACROSS MANUFACTURERS? Not only would it save the consumers headache it would save the manufacturers money because they can sell the bracket separately instead of having to ship one with every microwave. Also Im VERY unhappy with the under light on this unit. My failed unit had 2 screw in appliance bulbs which I had LEDs in and the stove top was very well illuminated however this has a single G8 bi-pin bulb that is dimmer than my cellphones LED to the point where its barely an improvement using it. And its a pain to find bright replacements but I guess Ill buy these questionable 75w 750 lumen G8 LEDs on Amazon and hope the house doesnt burn down or maybe Ill just return this unit and find one that has normal bulbs. I dont know. I cant comment on any other function of the microwave yet.
Originally posted on lg.com

No, I do not recommend this product

NOT RECOMMENDED

Mutti 11/9/2020

I bought a refrigerator / microwave / dishwasher stove in May 2019 - In March 2020 the refrigerator died - my luck it was during covid and was not able to get it repaired until July 2020 - now a few months later - the microwave died - tried calling LG because we believe it is the Magnetron cover for 5 years however they cant do anything unless I call an LG service center and pay for the repairs and if its the Magnetron they will replace that only - I am so frustrated that I bought all LG appliances and so far 2 of them needed repairs - my only hope is that the dishwasher and stove dont die - they are all beautiful black stainless appliances but would I recommend LG - absolutely not
Originally posted on lg.com

No, I do not recommend this product

out of luck 10/26/2020

used 13 months - not more than 5 times in a week -today heard a pop it died. No lights or power. Would suspect the circuit board fried.
Originally posted on lg.com

No, I do not recommend this product

Just stops

notaFANlg 10/25/2020

I bought this unit 10/2019 and within four months it was faulting. While cooking it would shut off completely as if the power had failed. The only way to get it back on was to unplug it wait a minute then plug it in again. Called customer service. They told me if its turning back on then we cant send a repair tech. Call back when it totally fails so now its worse...but still not permanent so I called customer service again and just told them it was permanent.
Originally posted on lg.com

No, I do not recommend this product

WOW

J MCK 10/2/2020

We have nothing bad to say about this unit. Don even use all the features but the ones we do use works every time. So we give it 5 stars for the one we received.
Originally posted on lg.com

Yes, I recommend this product

Not heating

Mpd252 8/11/2020

Few years old and doesnt heat I expected longer use
Originally posted on lg.com

No, I do not recommend this product

Beautiful junk

aroma143 8/3/2020

Exactly 6 month into this. Completely dead without any prior indications
Originally posted on lg.com

No, I do not recommend this product

Broke after a year

Mitchell12345 7/27/2020

Right when I get the year mark it brakes.Will not heat.
Originally posted on lg.com

No, I do not recommend this product

Broke after a few months

Judy bau 7/20/2020

Was a problem right away. Finally died. Tech came to look at it today. Tried to heat water. He didnt have any parts with him. AND DID NOT WEAR A MASK Was here 10 minutes. Said his boss would call me. I just want a totally new microwave
Originally posted on lg.com

No, I do not recommend this product

Terrible Customer Service Avoid LG

Melinda 1456 5/29/2020

Everything was great until the cooling fan stopped working. And as you can assume the cooling fan is a very important component on a microwave. WIth high hopes as this is one of three appliances we bought together we called LG customer service. After long waits and being cut off several times we were setup with a repair guy. He came out replaced a part and order a few more. While waiting for the other parts the fan broke again. They replaced the fan again and after a week tops it broke again. So I have now had repair guys at the house 5 times and obviously there is an issue with the unit. Lets stop replacing the same part and replace the unit. After providing all of the requested information I am told I will have a decision by email in 10 days. A month goes by and no email. I call again. Apparently the claim wasnt fully submitted. I must wait another 10 days. So 10 days later I call again. The claim is still not accepted or rejected. It has been MONTHS and we do not have a functioning microwave and are getting the wool pulled over us with the customer service department. They state they cant do anything until the request is approved or rejected but they also cant follow up with anyone to get the request approved or rejected. This is THE WORST customer service experience I have ever had.
Originally posted on lg.com

No, I do not recommend this product

4yrs and failed

Sad Consumer 5/7/2020

Sorry LG but Im done ... no more. Beautiful appliance although I agree with other reviews regarding small window to view food cooking. This 4yr old microwave failed likely the magnetron since all low voltage items still work front panel fan light etc. I also have a matching Black Stainless 3 door fridge where the compressor failed within 3 years.
Originally posted on lg.com

No, I do not recommend this product

Great

Jay80 4/3/2020

I bought the microwave over the oven wasnt heated up. Had the manufacture warranty LG they came to the rescue thank you
Originally posted on lg.com

Yes, I recommend this product

love the look of the microwave

smr 22 4/2/2020

bought lg at sears store 3/14/2020 sure hope it holds up ok .have heard from others that the products are made in korea and they the units go
Originally posted on lg.com

Yes, I recommend this product