Poor quality control
peter
3/12/2020
this washer leaked in two places on our first load - hole in the drain pipe & underneath. we received a replacement today. one or both of the intake valves does not open - no water into the machine.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible Machine and terrible service
SamsungIsterrible
3/5/2020
terrible machine. even after samsung came out to fix it (because it broke after two months) it still doesn't drain with the "no spin" option set.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Buy the extended warranty
Disappointed
12/22/2019
two years since purchase and the second time it has broken down. fortunately i bought the extended warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Heaven
Jayzlie
10/21/2019
cycles are quick. clothes cleaned. the only thing we cannot figure out is how to connect it to either the smartthings app nor the smart washer app.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Does (mostly) what it should do
Luv2ShopNOT
5/8/2019
I bought my W/D eleven months ago. Overall, I really like both the washer and the dryer. I actually use some of the variety of settings--my previous 20 year old Gibson (loved it) didn't have any, beyond the basics.
The panel has an unlit icon that is supposed to illuminate after 50 washes, to alert the user it is time to use the cleaning function. It will remain illuminated for several washes. After ~150 washes, mine has yet to illuminate--no big deal. Have yet to use the cleaning function; no odors etc. (I DO leave the door ajar, after use).
My only complaint is that I have to wash AND dry a fitted sheet separately; otherwise, the sheet will envelop all other items making a big ball of clothes. This was not an issue with my slightly larger Gibson, but given the size of this unit, it is not surprising that this occurs.
I bought this unit over the Blomberg, mostly because it has a bit more capacity.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
perfect for my apartment
Ted Yussle
3/21/2019
Washer and dryer look stunning! The washer does a very good job at cleaning, and I will be taking it to my new house as a second washer/dryer for the upstairs.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice machine!
Janya
3/16/2019
Looks great, better than regular washer and dryer actually. Cleans well and I like the steam feature.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poorly engineered product!!
ScottEvan
2/19/2019
This product isn't worth writing about-- stay away and never look back
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Best Looking compact washer & awesome performane
Figeura
2/15/2019
This washer is really a slam dunk. We have a brand new home, contemporary and the look of this machine just is great, so sleek. Cleans better than my old Bosch also. Bought one for my sister also - she lives in a more traditional house and it looks just as great. I like the steam cleaning feature and I can use this Super Speed option to clean really fast, though it uses a drop more energy it seems.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Big Problem
rideum
2/2/2019
I bought this from Penny's and was not told to order the separate stacking kit. They then sent me the SKK-7A stacking kit but it doesn't fit the washer /dryer. Went back to Penny's they called Samsung and were told they would send out the proper one. Guess what they sent the same one. I give up. I think I have to just send back the washer and dryer and find one that will stack.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Awesome
Samsunglvr35216
1/7/2019
Love Samsung products but needed a wahser and dryer for a smaller line closet and these are perfect.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
good
bin chen
10/31/2018
goods good goods good very good very good very good
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Terrible
Never Again
10/18/2018
I bought this less than two years ago, and it cost over $500 to repair, requiring 3 visits. Very disappointed. I will not buy Samsung again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Spin Cycle
Nickname Already Used
8/8/2018
My 24" Samsung stackable W/D, installed mid June 2018, replaced a 27" Gibson that I loved. So far so good with its replacement.
Pros:
Relatively quiet; my unit is on a concrete floor.
Lots of wash cycles; I must now pay more attention than simply turning the machine on lol.
Spin cycle is EXCELLENT; clothes come out of the washer with much less absorbed water than my previous washer.
Cons:
The "cute" audio jingle is too long and annoying; I immediately muted this "feature"
Presumably it is more effective to fill the machine with water not all at once, but via fill/stop, fill/stop, fill/stop, fill, stop... It's a tad annoying hearing the washer start to fill, stop for a moment, start to fill, stop for a moment. I probably shouldn't be, but I'm concerned the on/off water fill (multiple times) puts excessive pressure on the (steel) hoses.
Overall, I'm very satisfied with the washer.
Dryer:
Pros:
It's a dryer and gets my clothes dry.
Only con, given its small size, when drying a fitted queen sheet, all the other items get wrapped into the fitted sheet. This occurred once in a while with my 27" dryer, but much less frequently. I check halfway through the cycle.
Overall, I'm very satisfied with the washer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Did not last
HereInVA
5/26/2018
Purchased unit 2 years + 2 months ago (2016), within the first year the unit was leaking due to rubbing of the Y shaped drain hose against itself. This hose is attached to the drain pump. Samsung tech came out noted the issue and never called back with parts & install availability. I wrapped it with silicone Rescue Tape. Fast forward a bit of time, and I started to notice some gray power on the floor and near the drain pump pin trap. I did not know it at the time, but the counterweight was failing. Just the other day, the counterweight plastic housing surrounding what looks like concrete fill ripped in half and tore through the main door seal. I could go on with more detail, but you get the idea. Terrible quality given that is is just over 2 years old.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Perfect size
Rysmith73
7/30/2017
Product runs great and it fit in our oddly small space
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love it!!
EmiliaL3
3/5/2017
I do recommend it have had a for a few months now, easy to use. I have had no problems what so ever from it and hoping I will not! Its very quiet especially thesinning. Haha sometimes I forget I am even washing to be honest! Now the price is high but let me tell you that it is really worth it! The best washer I have had!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I love this product!
WhoIsThis
2/25/2017
This product is very,very quiet and you can enjoy your day without hearing this volume intensity of your washer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Washer leaks
Joew555
1/21/2017
I really want to like this washer. But on first use, leaking from bottom of unit. Checked hoses, leaking from from bottom of unit. Had to use emergency drain to keep from flooding room. Service coming out sometime, but this isn't something anyone should ever have to worry about with a brand new washer.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Out performs other manaufacturers like products!
FindingQualityProducts
1/20/2017
I have made only one wash since installation, but am satisfied with the way it has functioned so far. Clothes came out clean and fresh. Unit is quiet while operating and signals with chimes when completed. It is hard to see your clothes thru the dark smoked door, could use an internal light switch, but no problem. I believe this washer, for it's size, is the best quality unit you can find. I have tried them all and Whirlpool can't compare to Samsung!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
loud and complicated
FrustratEdinPortland
1/4/2017
This machine is louder than I expected and there is no interior light as illustrated.
I find the setting complicated since once you choose a dial setting, some of the refinement settings are not available.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Small spaces
happylandlord
10/22/2016
we have a very small space for our washer and dryer. After doing much research and reading many reviews decided that the Samsung 2.2 would be perfect. The delivery guys were awesome and did a great job installing and setting everything up. Our tenant couldn't wait to try it out and she was thrilled with the ease and simplicity of the machine. Thank you Samsung
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Washer
V2Milwaukee
7/6/2016
It is very quiet and efficient. We love it. Very happy with the product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
