Flimsy handle
YooperGypsy
4/9/2020
we've had ours for less than two years. it functions well, but the handle is plastic as are the parts that attach it to the door. when i opened it this morning, the lower end was no longer attached.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Big mistake
Livlife
3/23/2020
when i was shopping around i was told that this microwave was so great and so easy to clean. not true!!! i have tried so many ways to clean it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Control Panel Died...
VinZant
12/16/2019
almost 1-1/2 yrs after having it installed we started having issues. start button and add 30 sec button do not function no mater what we do.
would not recommend
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Handle
Alisha
11/23/2019
the range handle broke off after 2 weeks of installing it. we looked online to see how to fix it and were not the only one with the issue. the handle is plastic...
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Hazard
NTShopper
11/22/2019
hazardous piece of garbage. pull on handle and it goes on and won't go off even if you press cancel. tonight it went on and nobody knew it for about 30 minutes.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Already had to replace
Bwright
10/13/2019
spent the extra money to get a matching microwave to go with our samsung fridge. the microwave quit working within a year.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great OTR Microwave
Joey
10/13/2019
first of all, the vent is powerful on this microwave. best for cooking bacon. the microwave itself it great too. love it!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good product
Dehab21
10/13/2019
works good, easy to clean, i recomend it to buy. i would recomend to a friend, energy efficient.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Its great but..
scarlettcamreese
10/11/2019
i like my microwave the only downside was my handle came off a year in. samsung sent someone out and they replaced the whole front. works like a charm now!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Excellent Product
Hector
10/11/2019
product performances is excellent. customer service is a a++. the price was the best.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
poor performance
TRussi
10/11/2019
very disappointed in the product.
did not last as well as we thought it should.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Needs refinement
Garypi
10/11/2019
needs led range top light for better light and quieter extractor fan
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Hard Buttons
Ashley1234Gold
8/25/2019
the microwave its self works great however, the buttons are very hard to press. i struggle with pressing all buttons. the glass tray was much smaller than i expected.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Okay Microwave, Cheaply Made
MeNotyou15655
8/11/2019
this microwave is okay for the most part. it does microwave food and fits in the space we needed. unfortunately its very cheaply made and the door broke.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Stopped working after 20 months
KrisKandTx
7/22/2019
purchased this from best buy. worked for around one-and-half years and suddenly stopped working one night. this was my second samsung microwave that gave up on me after working for less than 2 years.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
cheap product
Neil T
4/20/2019
plastic handle broke off out of warranty probably cost more to repair than purchase a new one.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Faulty turntable
JMPC
2/4/2019
The glass turntable does not fit properly and wobbles constantly.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
samsung products
Dianec94
1/28/2019
I replace all my appliances with samsung stainless steel appliances{ fridge,stove,microwave, and dishwasher} and very unhappy with all of them, very cheaply made.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
great features
Salin
10/31/2018
Happy that i bought this a month ago LOVE IT!
stainless steal is very nice
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
good product
nicesamsung
2/27/2018
Just installed this 1 week ago, it works very well
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Basic Microwave without all the bells and whistles!
JDH2018
1/5/2018
Our 4 year old LG microwave died on Christmas Day. Fancy microwave with many options and settings that we rarely use. This Samsung model was a breeze to install. Looks good and does exactly what it supposed to do -- HEAT FOOD. Only complaint was very dim under hood light even on high setting. Replaced with 5W high power T17 LED and very pleased with result.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Pretty average Microwave
SiddR
12/27/2017
Nothing special about it. It's a basic over the range microwave. These don't last more than 5 years usually. The magnetron goes bad and starts making an arcing sound.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Instructions Vague and Installation Difficult
eternalskeptic
12/26/2017
The installation instructions for this product were written by somebody who may SPEAK English as a second language, but does not WRITE it well. They: A) are vague; B) do not properly explain various operations; C) are repetitive; D) use such poor English grammar, in places, as to be useless; E) have not been proofread and have spelling and grammatical errors that one must read and re-read in order to understand. A "native" English speaker would have identified the errors and corrected them.
It took three (3) of us to figure out how to use the mounting bar and to hoist the thing into place. Moreover, the instructions for PLACING the mounting bar are confusing. We had to re-mount it for that reason. The under-cabinet mounting template instructions were not clear and we had to fix, re-fix, and "re-re-fix" the mounting holes to hold the thing in place.
Between trying to understand the instructions, discussing how to place the mounting bar, RE-placing it and putting the product on it, and then repeatedly removing it and re-attempting to mount it, it took us the better part of five (5) hours to install the thing. A professional can probably install it in much less time, but we are "do-it-yourselfers" who don't understand the Asian version of English that is used in the instructions. We also had to improvise in areas where the instructions were not clear, were poorly written, or omitted important information.
Finally, the product WORKS fine. However the over-stove light is not bright enough to be used for much more than a night light - even on HIGH - and does not disburse light evenly over the stove top.
I would not recommend this product unless you are a competent do-it-yourselfer and have plenty of light over the stove.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very Stylish its a great product!
LizMonje
10/9/2017
I recommend this product, works great easy to use.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Easy to use
Inkie
9/21/2017
Love the way this looks and functions .Happy to have picked this one.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome
Janito72
9/19/2017
This product has exelent price and great features the design impecable
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Very good product
RealCountryCook
9/19/2017
Very attractive with nice features. It is similar to more expensive models. It was just what I needed.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Looks nice
ladyamydz
9/7/2017
Instructions were not very clear. One step by step directions, no mention of cutting template for back wall which you do not need to do, however on the template in 2 places in small English language lettering, it says trim edges of template. Also, Spanish directions overpowered the English directions on the template. Very distracting. We had already put one up over 12 years ago, so luckily we had some knowledge. Ours came with a broken door handle. The handle is plastic on a stainless microwave. We called for a new handle as that would be easier then taking the oven down and exchanging it. We had a very difficult time with the rep over the phone. This rep was very hard to understand. We were told we are getting a whole new door as the handle can't be replaced itself. We got a message today about a problem with our request, at least we think that is what the message said as again, the rep was very difficult to understand. We will be returning the call as soon as we can. We are still trying to get the handle issue resolved. You get what you pay for. This was a steal and works well so far. But is not a top of the line microwave.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So Far So Good!
2legit2quit34
9/4/2017
Just nought this for a Great Price and it was easy to install! So far so Good!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Works great!
Molldoll
8/28/2017
Works perfect. Easy install!! Looks expensive but has a small price tag!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Over the range microwave
Espie
8/26/2017
This is an amazing product in my opinion.its a very nice style it make your kitchen look nice
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love this microwave
kellcave
8/16/2017
It was easy to install with user friendly directions. It is so sleek looking, I hardly want my kids to touch it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great product
Sherbear90
8/6/2017
Bought this microwave as we needed a new one and I wanted to save on counter space. The stainless steal looks very sharp! It's easy to use and gets the job done quickly. Very satisfied.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Decent price
Kodiak284
8/2/2017
Microwave looks sharp, price decent. Easy installation as the mounting bracket from my old Samsung was the same. The cord was in a different location so one small drill hole and up it went. Will know about quality after a few years, of course it works well now but time always tells on microwave quality and durability.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
microwave
gannie04
7/31/2017
Love the design and ease of use. A lot quieter than previous microwave.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sleek design, Friendly interface and great features
Unconnu
7/27/2017
Not much to say about this microwave other than Straight-to-the-point, beautifully designed and necessary features. Easy to follow installation instructions and solid product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great value
Hellraiservtx
7/26/2017
Got this microwave for a great price and it's gorgeous! Works great! Easy install!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great microwave
Moul
7/23/2017
This is a great product. It was easy to install. It looks great, matches my Samsung stove perfectly, and I wasn't even trying to do that! I love all the features,especially the eco mode which helps save energy and in turn, money!!! Would highly recommend this product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
No complaints
ATitus
7/22/2017
This Samsung over the range microwave fit perfectly by the dimensions given in the product description. There is plenty of room on the inside on the microwave and I love how the turntable sits flush with the bottom of the microwave making it easy to slide things in and out of it. I love the handle as it makes for easy opening/closing. I like the eco-mode so we can keep the display off and use less energy when the microwave is not in use. My husband installed it by himself, I'm sure he could have used some help holding it, but it is a fairly simple installation. The light above the stove is a little more dim than I expected, I will be replacing with brighter bulbs. The fan is not the quietest that I have heard but it is not obnoxiously loud either. I hope this helps someone!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cheaply Made
LAT1987
7/6/2017
The microwave is very cheaply made. I haven't had it for more than 8 months and the handle broke off. I don't even have any kids who hang on it or anything, just two adults in the home. Oh and samsung won't cover it because it's "physical" damage. I should be able to open my microwave without worry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cooks fast, doesn't burn
idontwanttochooseanicknam
7/4/2017
This microwave cooks faster than any consumer grade microwave I have ever used. Although I have managed to overcook a few items, mostly when re-heating, by and large, it is rare. The available preset options are convenient as well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
It has some great feature and easy to understand.
WeR6Albis
6/11/2017
Love this microwave and the features are easy to understand and use.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Looks great works great
Juliaz
6/8/2017
Easy installation simple instructions and works great and looks great
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Working well
TED4
6/8/2017
This product works well so far. Been using for one month only, and I must say I'm impressed.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Microwave for the price
Enzomatrixx
5/15/2017
Definitely would recommend great stainless microwave for the price. Look very clean with vent on top whole front is stainless.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great microwave
Kay1230
5/6/2017
I was impressed at how easily it installed., and how rich it looks in my kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
BASIC Microwave/over the counter
warmitup
5/1/2017
I wanted a basic microwave that was an over the counter model. This one was much more challenging to install than I expected. cord was on the opposite side of old one and needed to set up a new mounting system. Bolts holes had to be re-drilled and picture for where they belonged didn't fit perfect. Only up a few days, it is holding and appears to work fine. easy to use.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent fit for my kitchen
Riverar
4/20/2017
We were not sure about getting an over range microwave, we thought it was going to be difficult to our kids reach the height. After installation it fit perfectly and my kids loved it. It also provides more space and good looking to our kitchen. It's great!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Over-The-Range Microwave Oven
dtg5droid
4/18/2017
Very happy with this Microwave. I was very easy to install, it took about 1/2 hour. It's very large and matches the rest of my stainless appliances. The controls are very stright forward and easy to use. The digital display is a bright cobalt blue, which looks great. It's quite when running and seems to be very well built. The only change I would like to see would be the under the hood light color. It is a warm white and not the bright LED white I would like to see, but other than that it's a great purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Barely a year old
Home2Home
4/17/2017
Product was purchased a few months before the home was purchased and has already stopped working. It makes a humming sound but doesn't heat. The circuit has went out a few times as well. Initially the microwave worked great. Definitely needs to be repaired asap. Will update review upon repair.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
