Bad engineering design, class action warrented
BARAK COHEN
7/2/2020
this dishwasher model has a bad design of the pump seal causing it to leak with out any good reason. after 3 support instances where the seals on the pump were replaced, the washer was deemed unrepairable. this machine was malfunctioning about 40% of the time we had it. super frustrating, makes us lose confidence in the brand.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Unreliable
ERIC
6/17/2020
i've had 3 major problems in the year since i bought this. a couple months out of warranty (of course!),
the dishwasher completely powers off at random times during the wash cycle. it will only power back on after it has rested for about an hour. i suspect there is a thermal fuse that is causing this (maybe on the board that the tech replaced previously under warranty?). but now that it's out of warranty, samsung won't fix it, even though i've read it's a common problem online. should i spend $200 on a control board and replace it myself, or $500 and just buy a new unit? obviously not a samsung though!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not what I expected
JackieD
6/16/2020
i liked the idea that it has a 3rd rack for utensils at the top but after using it i removed the 3rd rack altogether. nothing got clean on the top rack. i do not care for the arrangement of the plate holders on the main rack. they are much too close and by facing each other, don't give enough space to wash a full load of dishes. utensil slots are too small for most of my silverware. you need to be careful not to brush up against the front of the unit or you will accidentally turn it on.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
dont buy this product again
CLAYTON EHRLICH
6/16/2020
hasn't worked since i bought it brand new came with crack and always has trouble draining.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
"Awful" would be a generous description.
abqueen
5/29/2020
horrible horribe horrible horrible. customer service is the worst experience. run away now.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Quiet Economical Dishwasher
RogerBall
4/17/2020
What an excellent upgrade to our kitchen! We replaced our dated dishwasher with a new Samsung Front Control Dishwasher (Energy Star) and we had no idea how loud our old dishwasher was! We found ourselves checking the new dishwasher to make sure it
was running because it was so quiet. The stainless steel finish is beautiful and complements the other appliances. The controls are on the front of the dishwasher and are easy to use, and require little input to select different settings. After a wash has begun, you are able to open the dishwasher to add an item, and restart the current cycle. There are three racks inside the dishwasher. The lower rack hold all the dishes and silverware. The manual has suggested loading techniques to maximize the space. The cutlery rack is removable which facilitates unloading the silverware. The upper rack holds all the cups and glassware, and is easily adjustable up and down to help with taller items in the lower rack. And there is also a third rack which holds larger serving utensils. This rack can be removed as well if necessary. Washing performance is excellent, and we have had no issues with cleanliness or spots left on glassware. We use a rinse aid which helps with cleaning and drying. The exterior is very easy to clean too! Overall, we are thrilled with our new dishwasher. It is super quiet and cleans superbly!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best dishwasher
Degofish
4/14/2020
Very quiet. Awesome 3 drawer/shelf design. Cleans GREAT! AWESOME PRICE!!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love 3rd rack
Anurse
4/13/2020
Love the third rack for ease of cleaning. Super strong jets.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Beautiful design & features are easy to understand
RonL
4/13/2020
I simply enjoy a reliable and feature rich appliance!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Value!
Bargainhunter
4/13/2020
Great customer service. Samsung went over and beyond to ensure I was happy as a customer.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Easy controls, lots of loading space, third wrack.
customer1
4/13/2020
Although I've had to have a leak repaired, the machine has been great otherwise. Lots of storage space and I like the third wrack, which allows things like spatulas to be separately washed.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Cleans the dishes
Momof3
3/29/2020
Dishwasher came from our builder, we've had a few issues where it says overloaded and it doesn't always dry the dishes but it does get them clean.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
DENTED ON DELIVERY, SAMSUNG REFUSES TO FIX
vickie
3/27/2020
i got the dishwasher several weeks ago during a kitchen renovation. it stayed boxed until install now and now my plumber finds a huge dent in the door. samsung says i have to pay to fix it.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Its nice
hdub
3/26/2020
I was expecting a better product but i've had issues since my purchase
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Superior
SueP
3/26/2020
I purchased my dishwasher in November and still love it! The ease of the touch selection/start and the quietness of it is amazing!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Extremely happy
Wadder
3/26/2020
This dishwasher has plenty of room for my family of 7. It looks great in our kitchen. The thing we love the most it is so quiet
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Pretty good
Denis
3/26/2020
I like this new design and third regiment, making work more comfortable
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Extremely pleased with purchase
PNCSSW2002
3/26/2020
I bought my dishwasher in December and don't know why I waited so long. It is quiet, efficient, and a great addition to our home.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
first and probably last
tomh
3/25/2020
just over a year old, stopped functioning, tells me leak detected. no leaks. booklet says control panel. great! not happy, especailly now with pandemic.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Decent, easy-to-use product
idrak
3/3/2020
i like this product, when it's working. i had to have a repair done twice in a month. it works like a charm now and, when working, it's great.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Difficulty
TJBell09
2/19/2020
owning this for less than 2-months i have already had to have the control board replaced and now a new issue, the dry motor needs to be replaced. very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Excellent
Wadder
2/18/2020
this dishwasher replaced for years. it was extremely easy to install. it is very quiet at the point sometimes i have to get my head right on it to hear it. it hold a lot of items.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
❤❤
Mommy
2/12/2020
love love love my dishwasher and range!!! simple to use, looks great, lots of great features, and they play little tunes instead of annoying beeps. very affordable also!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Garbage
Jrob
1/10/2020
this dishwasher that i have in my house is garbage!!! i wasn't able to give it 0 stars.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love this appliance, very quiet ..but!
Maria Cespedes
12/29/2019
need help. when you are close to the dishwasher it starts by itself. first time it happened it washed the manual!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Quiet and works well
Mike
12/29/2019
have had this for about a year or so now. it is quiet and works well. the silverware tray is very nice. the only issue i have is the racks don't work well with square dishes or odd sized containers.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
My dishwasher
Susie
12/7/2019
i love my samsung dishwasher! its very quiet and it holds a lot of dishes. would recommend this dishwasher for sure.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Sleek Looking Dishwasher
David Sidell
8/7/2019
every time the washer is finished, the items inside are still soaked.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stay away from Samsung Appliances
Irinay
7/23/2019
my first samsung appliance was purchased. in december 2017 it has fallen apart just 1 1/2 year . i need a new part already. i called samsung twice and received no help at all.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
worst dishwasher
dbair
7/19/2019
i've had this for two weeks and its been nothing but issues. its not broken its just a nightmare to use. never stops beeping, stops mid-cycle..
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very Quiet and efficient
Princess91192
7/1/2019
While we had a few issues with the installation and missing parts and had to wait for a new unit to be delivered and installed, we are finally able to use our dishwasher! It is incredibly quiet. I start it and sometimes forget that it is even running while I am still in the kitchen. It also holds so much! What used to be 2 loads for us can easily fit in just 1 load. I really like the express cycle when I am in need of dishes in a more timely manner. It does a good job cleaning things too. I experimented with really dirty dishes that had been sitting for a while and all were clean except 1. So it isn't a miracle worker, but does a good job. It also looks nice. It is very square and rigid, but matches our other stainless appliances. It does show fingerprints very easily as most stainless does, but maybe slightly more than our other appliances. We are looking forward to getting to use our dishwasher daily and experience the near-silence and efficiency of this unit for years to come!
Originally posted on Samsung.com
Yes, I recommend this product
I love the interior design
eccls1
7/1/2019
I have to admit I was a bit skeptical about getting a new dishwasher but I Wanted to update this appliance so Id have all new appliances in my kitchen. I had had my previous washer for 20 years with no problems so venturing out to get something new was a big step for me. Upon installation I was anxious to get to use it. I love the idea of having three shelves! And the second shelf is able to move up or down to accommodate larger dishes on the bottom shelf. The only thing so far that causes me to rate it four stars is I feel the pieces that flap down over the cups in the second shelf seem to be made very cheaply. They are flimsy and don't move very easy. I don't plan on actually using these flaps so hoping they won't bother me too much. I absolutely love the silverware container . The special slots for each piece of silverware keeps the compartments from getting over crowded and remaining dirty, and the unloading process is made so much easier with this organization. This dishwasher is so quiet compared to my old one. I am thoroughly enjoying my dishwasher so far.
Originally posted on Samsung.com
Yes, I recommend this product
2 hrs wash cycle
Justinlm28
7/1/2019
I was excited when my wife told me she was getting a new dishwasher that actually worked but it was a mess from the start from getting it to installing it. We have had the dishwasher installed and working for well over a month now and you cannot lean or touch anywhere near it or you'll turn it on and if you happen to hit a button while it's going it will shut it down and you'll have to start the cycle all over again, it has a few differnt cycles which is nice but if you put it on anything but Express it will run got well over 3hrs from start to finish which seems excessive. Depending on what you are washing determines what cycle you should use because if you try to use the quick cycle you'll get dirty dishes. The silverware on the top rack is usually still dirty which is really disappointing. Overall it looks nice and gets the job done but I wish we would have done more research and went with a better model.
Originally posted on Samsung.com
No, I do not recommend this product
Decent dishwasher
Kie4
7/1/2019
I was very excited to upgrade my old white dishwasher with this Samsung stainless steel one. My fridge and microwave are both Samsung stainless steel and i love them. This dishwasher is decent but does have its pros and cons. Pros being the look is very sleek and exactly what i wanted. It has good helpful features. I like that the buttons make noise when pressed. I like that i can set a delay timer. I like that it has an awesome 3rd rack up top which is especially nice when you have as many sippy cups and bottles to wash as i do! I like that my kids 4yr and under arent strong enough to open it themselves. I also like that there is a 60 minute Express option. Which goes into my first con. The cycles are very long! Nearly 2 hours unless i press Express 60. Even with the heated dry option the dishes stay pretty wet. I also have had to rewash some items. My last con is how touchy the buttons are! I cannot even count how many times i have accidently turned on the dishwasher by barely brushing up to it. I have also accidently turned it off in the middle of a cycle which was most frustrating. I hope my feedback helps someone decide this dishwasher is for them. But i also do not want it to deter anyone as i am still more happy with this dishwasher than my old one that i had upgraded from.
Originally posted on Samsung.com
Yes, I recommend this product
Easily turns on by just walking by it
Garyb427
7/1/2019
Even though it does work, the shelves are not tall enough for larger items so the racks get stuck on everyday items like spatulas and tongs.
Anything put on the top shelf like lids are left in puddles of water, even with heated dry and a rinse agent.
We have only used it now 5 times and it already has an odor and we wash our dishes prior to placing in.
The biggest problem is with the placement of the control panel.
When anyone walks by it, it automatically turns on with a mere brush of the body.
The entire design of this product is off and I definitely would not recommend.
Originally posted on Samsung.com
No, I do not recommend this product
Not a fan
jeniann31
7/1/2019
Unfortunately I'm not a fan of the Front Controls at all. Every time I walk by it, it turns on and because it doesn't have a latch to lock it, you barely have to touch it for it to lock.
I have only used it 3 times and am the type to wash the dishes before placing them in, so I don't understand why it smells so badly inside.
Between the easy lock, the even easier powering on just by brushing by it and the awful smell I definitely would not recommend.
Originally posted on Samsung.com
No, I do not recommend this product
Can you hear me now?
360jeff
7/1/2019
The installers arrived on time and had the dishwasher installed in no time. They suggested running the dishwasher empty for one cycle before running it with dishes so I did. This is an amazing improvement over the builder grade dishwasher I previously had. The flexibility of the racks makes it easy to wash pots, pans or just standard dishes. I can not comment enough on how quiet this Samsung dishwasher is. It has clean lines and looks great in my kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Awesome new dishwasher!
birdsindallas
7/1/2019
I am a huge fan of this new stainless steel dishwasher by Samsung! I love how much quieter it is, and it does such a good job in cleaning our dishes. The top slide-out rack is awesome for large spatulas as well as lids, etc. that usually don't get very clean or slip through the cracks. The only tip I want to mention is that once you start the cleaning cycle and forget to put something in the dishwasher a few mins later, the dishwasher almost "restarts" the cycle all over again - there is no way to "pause" and "resume" it - so make sure you put everything in the dishwasher right before you start the cycle. Overall, I do love it since it does such an awesome job cleaning and looks great in my kitchen!
Originally posted on Samsung.com
Yes, I recommend this product
Quiet Clean
DrBush
7/1/2019
The Samsung Front Control Dishwasher with Hybrid Interior is surprisingly quiet. Out of all of the good things about this dishwasher, the quietness is the most surprising. The dishrack arrangement is spacious and can fit many more dishes than previous dishwashers that I have owned. The third rack for flatware can free up even more space for plates if you choose to remove the flatware caddy. The most notable negative so far is the dry cycle; it does not get everything thoroughly dry. Even when using the suggested dryer-aid, the glassware on the middle shelf is often left wet. Overall the dishwasher does a great job of cleaning the dishes.
Originally posted on Samsung.com
Yes, I recommend this product
Hoping it would be better
Samsungbowler1
7/1/2019
I was happy to be chosen for this campaign. My current dishwasher was not working and we tried everything to make it work correctly. So when this one arrived from #SamsungInsiders the wife and I were excited. Hooked it up, read the manual, followed all that they wanted and nope same result, food left on the dishes and sprayed up to the cups. Samsung washers do not have a food grinder, this is what causes it to happen. Well.. we lightly washed and soaked the dishes, tried again with minimal food on them, same result. Not happy at all. So needless to say I should have just left well enough alone and kept my old washer. I guess the only plus out of this is that we do like the way the racks are configured verses the old Samsung we had. Also having the controls on the front verses on top is very nice. Sorry Insiders and Samsung but this washer is a flop.
Originally posted on Samsung.com
No, I do not recommend this product
So quiet, I didn't even notice
stewartatkinson
6/24/2019
When I was considering getting a new dishwasher, I knew a new appliance would tackle a lot of the pain points I felt in on old washer. But I didn't realize how much I was going to love the Samsung (Front Control) dishwasher. My biggest issue with my last dishwasher was that it was loud the whole time it was running - you could hear the cycle changes.
Living in a New York City apartment, it's small. And running the dishwasher at night would often wake me up even if it was on a timer and went off in the middle of the night. My Samsung dishwasher is so quiet that I don't even know when it's running - honestly, even if you're touching it for vibrations you can't tell! The third (top) wrack seemed a little gimmicky at first, but honestly, it's really useful when you have a random, long thing to wash. I'm very pleased with the quality of my Samsung Dishwasher and highly recommend it to light sleepers!
Originally posted on Samsung.com
Yes, I recommend this product
Quiet Dishwasher
Mzdezy
6/24/2019
This dishwasher is great! The design is very modern and sleek. The 3 levels for items is a nice feature. There are also multiple options for washing functionality. My favorite feature is how quiet is operates. I can barely tell that it's running! Overall I'm very pleased with this dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Awesome product
Pacoone
6/20/2019
This dishwasher is awesome!! it's great for a big family. The versatility of the triple tier rack can be configured to your cleaning needs. From big to small pots and everything in between. The front access panel is a great. Choosing your setting is much easier and convenient. Just close the door, select your function and washing cycles and let it do it thing. It has some bells and whistle and that digital leak senor can prevent a big mess from happening. Also, it is so quiet when it running that you won't know that it washing. Overall if you are looking for an upgrade this dishwasher could be for you. You can compare with other products but in my opinion, you get more bang for your buck.
Originally posted on Samsung.com
Yes, I recommend this product
Under Impressed
Dakawan
6/19/2019
i probably just got a dud, two months in and it's erroring out.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Overall Impressed
Rlassek
6/18/2019
We had a not so great dishwasher and this dishwasher was our awesome replacement! We've had the opportunity to try it for a few weeks now, and overall we are pretty impressed! The third rack at the very top has been great for washing things like sippy cup lids, utensils, etc. It's really helped to free up more space in other sections of our dishwasher. We are really pleased with the work this dishwasher is doing for us. We are able to fit more in it than our last dishwasher, and it is so much quieter. We would definitely recommend this one to others!
Originally posted on Samsung.com
Yes, I recommend this product
Definitely a top choice!
Klassek15
6/18/2019
We received this dishwasher a week or so ago, but it is already a huge blessing for us. Although our previous dishwasher wasn't old, it was pretty much useless. This has been a great upgrade! The third rack on the very top of the dishwasher is such a great addition, and we love putting our cooking utensils or baby items up there, which means saving space for other items down below. I feel that this is a good dishwasher and I am grateful for the upgrade! I would definitely recommend this dishwasher to others.
Originally posted on Samsung.com
Yes, I recommend this product
Top of the line dishwasher
RodneyHarding
6/14/2019
I am overwhelmed that I get a chance to own the newest and top of the line Samsung dishwasher front control with hybrid interior. I am so much happier with its sophisticated and state of the art design. A lot of people are impressed with its sleek design and performance. Its digital touch controls make a lot of difference. I have an option to choose from different cycles such as my dishes from normal, heavy, express 60. I also have an option to put it in hi-temperature, sanitize, heated dry. On top of it, it's very quiet while washing the dishes. Moreover, I like the fact that it has an adjustable rack that can accommodate different height and sizes of different dishes.
I am very impressed with its impeccable performance. As I always say, if it comes from Samsung, it's next to perfection.
Originally posted on Samsung.com
Yes, I recommend this product
Ultra-quiet Dishwasher
NinjaMomPTC
6/14/2019
We purchased the Samsung (DW80N303) Front Control Dishwasher to replace our aging dishwasher. Wow! What a difference. The dishwasher is so quiet compared to our old appliance, and all the dishes come out sparkling clean, even when they are not rinsed properly (thanks kids!)
The bottom level holds plenty of dishes and has a large cutlery rack which holds all our silverware. The upper rack holds all of our cups and glassware and is super easy to adjust up or down, making more room for the lower rack if necessary.
There also is an upper 3rd rack. This was a surprise. It's meant for larger cutlery items and knives, but we also place tops and lids for cups on it.
We use a rinse aid to facilitate cleaning and drying, and it appears to help. The controls on the front of the dishwasher are easy to use, and each time you power up, it defaults to your last settings. The buttons are considered 'soft touch' and they are easily activated if brushed with your body. There is a lock feature which would be definitely useful with younger children in the home.
We are truly satisfied with our new Samsung dishwasher, and truly appreciate the quietness and how well it cleans our dishes!
Originally posted on Samsung.com
Yes, I recommend this product
Incredibly Quite but Super Powerful
HonestDReviews
6/14/2019
I was very much looking forward to getting my new Samsung Dishwasher. When we purchased our home last October it had a Samsung Dishwasher installed however it was not working properly and we were shopping around for a new one when this awesome opportunity came around. I love the look and ease of functionality with the buttons. This machine is super quiet which is a huge plus seeing that we have an open concept home. The very top rack is so great for your larger utensils such as scrapers and even lids from cups. Knives are secure up there too. The utensil rack? What can I say, this thing is so big. It fits all the utensils in it and we are a large family. I am still getting used to the top rack for our glassware and bowls but I'm sure with a bit of time I will find my groove. The bottom rack is very spacious for all of our dishes and even a pot and/or large bowl or two. All in all we are very pleased with the ease of use, how quiet it is, how well it cleans our dishes and glassware and the sleek style.
Originally posted on Samsung.com
Yes, I recommend this product
Impeccable Dishwasher
TerryHarding
6/11/2019
I am overwhelmed that I was chosen to try this Samsung Front Control Dishwasher with Hybrid Interior in Stainless Steel! My dishwasher just got broken a month ago and I really need a replacement one!
First of all, the exterior of the dishwasher is so high-tech! And the front controlled panel makes it more sophisticated and state of the art technology. The front controlled panel makes it easy to select functions with a gentle touch of a button. I love that it has an adjustable rack where I can put all types of dishes. It can also provide a heavy-duty wash system that can really clean and wash my pots and baking materials.
In addition, this is the quietest dishwasher that I have used in my life. Nobody can really say that it's washing the dishes inside since there's no noise at all.
I can go from normal to heavy wash or a high-temperature wash but no irritating noise at all.
On top of it, it really cleans right and nice! After all, If it's from Samsung, it always comes with PERFECTION!
Originally posted on Samsung.com
Yes, I recommend this product
