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4.4 | 144 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

LG LMXS28596S

Features

  • 28 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • PrintProof™ Finish
  • Double Freezer Drawers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 3/4"
  • Height: 69 3/4"
  • Depth: 36 1/4"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Measure Twice, Order Once

Complete this guide to help ensure a successful delivery and installation.


Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


J.D Power Award Winners*

"Highest in Customer Satisfaction with French Door Refrigerators."


Raid the Fridge Without Losing Your Cool

InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


The Ultimate In Organization.

Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Features

  • 28 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • PrintProof™ Finish
  • Double Freezer Drawers
  • Door Cooling+
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Series LG
Type French Door
Door Type 4-Door
InstaView™ Door-in-Door® Yes
Door-In-Door® with ColdSaver™ Panel Yes
Total Capacity (cu.ft.) 27.80
Color PrintProof™ Stainless Steel
CAPACITY
Refrigerator (cu.ft.) 18.60
Freezer (cu.ft.) 9.20
Total Capacity (cu.ft.) 27.80
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated Ice & Water Dispenser
Daily Ice Production (lbs) 3.5 lbs
IcePlus™ Production (lbs) 3.8 lbs
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Smart Cooling™ System Yes
Door Cooling+ Yes
Temperature Sensors 6
Fresh Air Filter Yes
Evaporator 1
CONVENIENCE
Display Type Membrane / White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
Auto Closing Door Hinge Yes
LoDecibel™ Quiet Operation Yes
REFRIGERATOR
No. of Shelves 4 Split(3 Fixed+1Folding)
Folding Shelf 1
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Glide N' Serve™ Drawer Yes
Temperature Control Pantry Yes
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
InstaView™ Door-in-Door® Yes
Door-In-Door® with ColdSaver™ Panel Yes
No. of Bins 7 Total (Including Door-in-Door®)
Door Bin Construction 1 Piece (clear)
FREEZER
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Drawer Divider Yes
Freezer Light LED Lighting
Freezer Handle Vista
THINQ® SMART FEATURES
Wi-Fi Enabled Yes
ThinQ® Technology with Proactive Customer Care Yes
Works with Google Assistant, Amazon Alexa
SmartDiagnosis™ Yes
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
DIMENSIONS/CLEARANCES/WEIGHTS
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Door Edge Clearance with Handle 4 1/2"
Door Edge Clearance without Handle 1 1/3"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 322 lbs. / 347lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
LIMITED WARRANTY
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 3/4"
  • Height: 69 3/4"
  • Depth: 36 1/4"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

LG Appliance Bundle Savings Rebate

Offer Expires: 2/25/2021 to 5/19/2021 Must be postmarked by: 6/18/2021

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 6/18/2021.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

88% of reviewers recommend this product.

5 Stars

Never owned a better one

Don312 12/26/2020

We are extremely happy we made this purchase. Love the door in tdoor. We love pretty much everything about this refrigerator. Love the knock on the glass to see whats inside. Love all the room. Love pretty much everything. My only concern if you could call it that is that if you want to reach something in the back of the refrigerator you have to open both of the doors to get back there as theyre not quite wide enough for me anyway Im not that big but thats just how it is but its not a big deal its just a deal. Would buy it again in a heartbeat. Especially at the price we got at Lowes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator and freezer.

Lou1239 12/26/2020

Wow love it Room for a big family. Lots of freezer space. We use the small door more then we thought. Love the whole unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Overall a good refrigerator but pricey

Joe2021 12/26/2020

Ive had the refrigerator for almost one year and my thoughts are the following: Expensive purchase Decent quality Wi-Fi feature did not seem to ever work with my phone Somehow I feel that the freezer capacity could be improved I do not find myself using the knock technology... Although it seemed like a cool thing
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

See thru door

Frank Sz 12/26/2020

We really like the see thru door feature. The unit is very quiet and is working well. One thing that the developers should look at is the removal of the shelves in the see thru door. They are difficult to remove for cleaning. However this is not a show stopper. The unit is a very good investment.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Refrigerator

Ricktx007 12/25/2020

Lots of room inside refridgerator and love the wifi feature
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great features and space

Jan08 12/22/2020

I bought this almost a year ago for our vacation home. We have a LG at out main home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Overall good with one unresolved problem.

5 door cooler 12/17/2020

We bought this larger LG 5 door refrigerator and needed the refrigerator space. With first cleaning it revealed there was no way to open the right door wide enough to pull out the right fruit vegetable drawer for cleaning of it and behind it. Local service from Lowes where we bought it could not help us. Lowes appliance employees including the person who sold us the fridge could not remove this drawer on the same model in the store. In order to remove the drawer it would be necessary to first remove many shelves above it which is not practical as the drawer inside and behind it need regular cleaning. I would like a resolution that enables me to fully enjoy this new fridge with see-thru 5th door and more space. 28 cu ft. M# LMXS28596S/01
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Best refrigerator weve ever had

ChuckHans 12/16/2020

Weve had our LG refrigerator for about a month now and REALLY love it. The outward appearance is so beautiful with quality stainless steel on the front and the side color of a grey shade that matches the stainless steel font is quite more attractive than the usual black. We can see that the overall design has had a lot of thought put into it. The cooling upper portion is roomy with sturdy movable shelves along with three different drawers for varied fresh items. And the right hand viewable door is so handy to quick grab those items that we regularly use while keeping the coolness inside the main storage refrigeration compartment and the double tap light on function to see whats there without opening the door is very cool. The two freezer drawers are really useful: top smaller one for more often used items and a larger lower drawer for longer stored/less needed frozen foods. The water dispenser and ice maker/dispenser is so convenient as ice is made quickly and and dispenses fast. I simply love the wifi option too which allows me to set options easily on my phone. And finally the font control/display panel amazes me as the information display appears through the opaque stainless steel appearing front clearly and brightly as needed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Exceed our expectations

Soniab 12/14/2020

Weve been very happy with this new ref we got it on May of this yr the size is efficient for our family the over all look is so awesome most visitors that notices this ref would comment thats my dream ref The performance so far so good obviously its highly recommended
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

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4 Stars

Great Instaview feature

A Lisa 08 12/14/2020

I bought this last year to replace my existing refrigerator. I love the Instaview feature I wish the door shelves came rubber lined so there isnt any rattling of the jars. The door where the icemaker is at can be kind of heavy so it tends to slam hard.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good fridge

klam84 12/14/2020

So far so good. I have had the fridge for about 2 weeks took about 2 months to be delivered in these pandemic days. The fridge is quiet...as in not a single decibel even if I got my ears to within half an inch. Good storage space. May update if anything comes up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Make Better

Box 01 12/14/2020

- Purchased 6 months ago. These issues need attention asap before 2021 models are manufactured: - Water tank too small increase chilled capacity to above 64 oz. Currently the 2nd glass is not chilled 20 oz cups - Ice bin requires a double -S- adjustment to reduce ice-jams in the bin - Fast water array requires a metered display of disbursed water shown in oz. and/or liters - Shelf spacing to allow more than 3 tall items to be placed in box - The both freezer drawers could be lighted - Temperature display should not only be used to set operating temperature but also display current / actual temperatures Service as reported in other reviews should have a standard parts stock on-hand to address routine issues - gained from LG data. If I call I have a need today not 28-days in the future. The lack of repair ability due to parts is an industry wide issue. Who ever solves this parts problem first will increase their market share almost immediately.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Super refrig

Pikedog1 12/13/2020

My wife and I continue to rave about it everyday Amazed at the style amazed at the space. Amazed at the freezer space I would recommend this refrigerator to anyone and everyone
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great product

Ed9450 12/13/2020

I bought because LG makes great products I have a LG TV too works great
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

The outside door to separate compartment

CLJJ 12/13/2020

This feature makes it easier to locate frequently used items and minimal energy is lost. The two drawer freezer makes it easier to locate items and keep frozen goods organized.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

We luv the refrigerator but the bottom freezer is

Anthony fane 12/13/2020

The bottom freezer door is not sealing. A guy came but didnt repair it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the Instant view door

Paulahr 12/12/2020

We have been very pleased with the LG Instant View refrigerator. I like having two freezer drawers. Wish I had gotten the second ice maker when the family is together we run out of ice from the small ice maker.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Donna McM 12/12/2020

I purchased this a few months ago and am thrilled with it The ice maker is incredible its fast and I love that you can store the ice in a special section of the top freezer drawer. Having 2 freezer drawers is amazing its much easier to keep the frozen food organized and accessible.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Finally

Judith Ann 12/12/2020

My husband insisted on side-by -side refrigerators all 46 years of our marriage. But now that he has dementia I decided to go for it and get what I wanted...this glorious smart door-in-door LG. It only took me this long SNAPto get use to the freezer on the bottom. I love everything about it from sleek clean look to practical storage. God is faithful to bring good from everything even dementia.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Super Quiet Refrigerator That Holds Temps

Captmike65 12/12/2020

Would Rate Five Stars Ice Maker and Water Despenser has Funny Aftertaste like a metallic taste and slight oder Going to Order new Filter to see if this eliminates issues. ONLY issue experienced with this unit so far. Super Quiet Running and Maintains Set Temperatures Door in Door is a great Feature for Drinks Knock on Door Light will come on. Wish these drawers were adjustable still a great Feature. Refrigerator is WiFi ready We have not used. Dual freezer slide out drawers also another great feature. Plenty of room for Frozen food. So far very pleased. Due to COVID-19 we had to wait a long time for delivery No falt of LG. This unit replaced another Manufacturer Brand that had to be Serviced five Times and finally Died Issues started one year to date from Manufacturers Warranty. I would recommend this Product and Unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

I love the see through door.

Cooking22 12/12/2020

Everything is so well designed. I love the shelves the different compartments the ice and water. Everything is so handy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the size better freezer layout than most.

PinkSnails28 12/11/2020

We dont use the door in door like its selling point really advertises but its prettier than some I suppose. We love the large size and the drawers slide smoothly. Weve had trouble getting fresh air filters for it but it works nicely. The water on the front uses the same dispenser as the ice which means lots of button pushing so Im worried about the buttons wearing out over time but in our 6 months of use its been wonderful.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

adi36 12/11/2020

i am glad i replaced a sise by side with 2 drawer freezer. now more organized and spacious works well wld buy it again
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Spacious

Hibb 12/11/2020

We have had this refrigerator for several months now. It has performed well. Very good space utilization. Like the ice in the door and the door within door. We use for ALL items we use everyday.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

ICE SMELLS

AJPP 12/11/2020

the ice smells even after 6 months and a new filter
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Just wish the right side door opened wider

Dan the mam 12/11/2020

Very quiet and efficient. Love the door in door that lights up. Makes ice quickly although cubes are small. Right side door is limited on full opening and should be redisgbed to open wider. Good space use in frig and freezer. Cleans up well and no finger prints
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

CarlyB19 12/11/2020

Wonderful fridge for our family So much storage space and the touch light up glass is amazing.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Amazing looking fridge

Jankee10 12/11/2020

We are very excited to have this fridge looks and performs great
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

GREAT FEATURES

Pammers 12/11/2020

We had this refrigerator delivered to new house at the end of September. I love the slim ice maker which takes up less space and We use the door in door all the time for our frequent used items. It is the best organized fridge we have ever owned.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

An ice maker that works

Tim0124 12/11/2020

Great product with a view through the door and easy access to regular used items. The ice maker is efficient and works well. Checking temperature and filters through the app on your phone is a nice addition. We love it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Everything I wanted

JMFeltovic 12/11/2020

I did a lot of research before finally choosing my LG Refrigerator. One of the key factors was the placement of the ice maker. In many of these style fridges the ice maker is in the top left corner of the fridge taking up a lot of space. In the LG it is in the door freeing up more storage for food. I love the dual freezer plenty of customization and easier to find items instead of one large bin
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Fantastic fridge

Hemmie 12/11/2020

Our fridge died during the early days of lockdown and we could not get this fridge for a couple of months due to Covid-related delays. We lived with a small college fridge in the interim. We could have purchased another brand or model fridge but we decided to suck it up and wait for this model and I am so glad we did. It is so versatile - the door-in-door is so useful for milk. The long deli drawer was the one thing I wasnt sure I needed - but I was wrong - it is perfect for cheese and cold cuts. The door that contains the ice maker still has several small shelves that are prefect for condiments. The ice maker and water dispenser work perfectly and the double-door freezer is amazing: 2 freezer drawers are way better than 1 and they are plenty deep to store a bunch of food while still being able to see what you have in there. All in all this fridge is perfect.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Lizzy kitten 12/11/2020

Love everything about it. Its great. Love the 2 door freezer
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Lots of space

jmiller94560 12/11/2020

I have owned this unit for more than a year now. My favorite thing about it is the space... there is so much space It made holiday meals and storage so much easier. The only thing that would make it better is a bigger ice storage. The ice storage in the door is a great idea but not much room. There is an ice tray for you to fill in the freezer if your the kinda family like mine with kids in sports who uses a lot of ice. Over all fantastic purchase
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Beautiful but....

lizziecakes 12/11/2020

Weve had this fridge for a year now and it is gorgeous. I spent the extra money to upgrade to it because I believed it would be the best available fridge and it really was the best looking out of the bunch. It had all of the features we wanted. Unfortunately though we have had a constant problem with the lowest freezer drawer- condensation forms all along the top of the drawer and a glacier ice sheet forms behind the drawer. After months of waiting for service and numerous phone calls we live in a remote area maybe that is part of the problem a service technician came out. Indeed there was some problem with the way the line in the back was installed or something and he hoped he fixed the problem. Nope. I have not had the time to get back on the phone again it takes hours to reschedule service or time to wait between 8-5 so I continue to mop up pools of water on the top of the freezer drawer and chisel at ice behind it. Its not like when your freezer builds up ice either- its like a slow drip down of water that then freezes in place and literally looks like a clear glacier the kind you see in pictures of the arctic. Beautiful really but eventually it blocks the drawer from being able to close. I broke my favorite wooden spoon while trying to hack it apart thats on me I should have used a non-favorite spoon but I always grab that one out of habit. Perhaps I will take a vacation someday so that I can schedule my fridge repair.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Spacious

SGRMACV 12/11/2020

Ive had my refrigerator for just over six months and love it. Its quiet the door-in-door is one of my favorite options because you dont have to display your entire contents when you just want to get a drink. My 2nd favorite option is the small ice cubes. Everyone says something about them. Either they love it or they dont but they always say something. What I dont really like is that I have to throw out my ice or run the water a lot because since I dont use the water or ice frequently I get white particles on the water plate. Its a bit annoying but when I contacted LG it seems that there is no way to get around this. Its the only negative thing I can say and would be hesitant to buy another in the future because of this.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great looking fridge

Lili84 12/11/2020

Great looking fits a lot more than it looks like it would Love the double freezers.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

Susie7 12/11/2020

I love this refrigerator. It was a splurge but my dream refrigerator and went for it with no regrets. The two drawers make for ample freezer storage. The ice-maker works perfectly the compartment on the front that opens separate from the entire door is very convenient. No problems other than some initial rattling. I had a technician come out he troubleshooted and we determined it was leveling. After that the rattling stopped. I am confident this refrigerator will last for years to come.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

leahmrn 12/11/2020

Good refrigerator- great price. Love the see through door
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

very roomy and keeps things nice and cold

parryt 12/11/2020

I bought this 4th of july weekend and am very happy with it. The only thing that i can say bad is the wifi hook up was tricky but great product
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

Vickie18 12/11/2020

Bought it back in March. Love the features the room inside is amazing. Best refrigerator i ever owned.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Door latch did not work from day 1

Jbirdbohl 12/8/2020

Glass side outer door latched but doea not seal. Brand new out of the box. Lighting inside is bad. Like evrything else.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Utility of use

Papa B 12/7/2020

Access to everyday items without opening all the doors and letting cold air out. lighted window with touch of hand lets you see whats available. Additional self space inside refrigerator than previous ones and much easier to reach items. Double freezer drawers keeps items separate and lots of space. And if you are Dominion Power customer there is a $50 rebate.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Great fridge overall 3 issues

Cobz0000r 12/7/2020

Im happy we got this one which was an upgrade. The product is still not mature and can be better given its price range. 4 things That are problematic and IMHO should be changed: 1 Lack of lights in the bottom freezer compartment 2 Rails will be pulled back inside - I want to keep the drawers out but cant. There should be some locking mechanism to help keep the freezer drawers opened 3 The Water/Ice should be split or have a double paddle design instead of toggling with a botton. 4 There should be 4 jacks 2 additional ones in the back and not just the front. This helps align the fridge on un-even floors in older houses like ours
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

READ please...Buyers BEWARE

Andi21 12/6/2020

Nothing but trouble with my refrigerator Would not cool below 41 degrees... even set down to 33 ...where to start had repair 9 times to replace part by part from March til Nov. Meanwhile we were unable to use for anything perishable. After the 9th repair my expensive new fridge was now a completely rebuilt one.....and still didnt cool.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Love the in the door feature

NancyGardenGal 12/6/2020

I love the easy to see access to what I need from door in the door and the 2 separate freezer drawers. I wish the top shelf in the refrig door had a deeper cut-out to get to items there. I also wish the bottom drawer was lightedThe ice maker is very fast and the bucket is really simple to remove and replace. This is my third refrig with water and ice and the only one that has not leaked at all
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the lock feature for ice and water

Mommy if 3 kiddos 12/6/2020

Love my new frig Awesome space and easy to open peekaboo door for milk My food stays fresh longer and does not freeze Happy Mother Happy kiddos too
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible piece

Meganjones82 12/5/2020

I bought this fridge a little over a year ago. It stopped working. Nothing was staying cold or freezing. Trying to get anyone from lg to help me is a joke.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

baum 9/2/2020

I bought this piece of junk junk 14 mounts ago and its not the first one i have had and the fridge wont go below 50deg and of course the warranty expired 2 mounts ago
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Terrible product and terrible customer service

LBDurnal 8/4/2020

I bought this fridge a year ago and already the compressor failed. Im going on about 3 weeks without a fridge. Every time I call to get an update or push the repair process along it gets escalated which starts a new well contact you in 3-5 days cycle and so far nothing has been done. After researching I learned that LG is absolutely aware of this problem and are still selling refrigerators with faulty compressors instead of recalling and correcting the problem. Ive read that in some cases they even repair the fridge with the same defective part. Shameful Never another LG product again and Ill tell everyone I know not to ever buy an LG product.
Originally posted on lg.com

No, I do not recommend this product

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