Frigidaire 15,000 BTU Connected Window-Mounted Room Air Conditioner

Don't bother

AC bombed out 10/17/2021

Bought 2 of these units... My advice to you is don't bother. They aren't worth the money or your time to install them
Originally posted on frigidaire.com

No, I do not recommend this product

Air Conditioner Review

joanne5977 10/13/2021

Cools the space great! Much quieter than the older model. Easy installation
Originally posted on frigidaire.com

Yes, I recommend this product

Cool come home

Kcool 9/17/2021

So far this air conditioner is doing what it is meant to do. Doesn't quite cool the entire downstairs but is sufficient . Will update late.
Originally posted on frigidaire.com

Yes, I recommend this product

wifi

Frogg97 9/15/2021

I had my unit about 3 months now. It does great .. doesn't take long to cool. The wifi & schedule times for off and on come in handy
Originally posted on frigidaire.com

Yes, I recommend this product

Andy Denson 8/30/2021

On second full week of use, my home is a steady 74 degrees. I have 12 ft ceilings and setting on pylons 15,000 btu giving aid to my central air. Great job working well two thumbs up.
Originally posted on frigidaire.com

Yes, I recommend this product

Looks and cools very good

Bjk73 8/27/2021

We have had this ac unit installed almost a month. It was a little difficult to install because instructions did not give good information about which screws went where. But it first window well and looks very nice in the room. Not an eyesore. It cools very well also but I do not like that when we turn it on we have to reset everything from scratch. Really would have liked for it to start at same settings we had set it on last time™€"and same settings we reset it to every time. my husband does not even try to turn it on since he has very poor eye sight and has a hard time seeing what the settings say. That is also an issue with this unit™€"fir some reason have to be very close to it (within about a foot) to read the settings and be sure the right setting is selected. We have used Frigidaire air conditions, and other appliances, for years and this has been most difficult to operate. I understand the energy saving features but do not feel that the ac should revert to them each time. but we were able to purchase this unit on sale fir a very good price.
Originally posted on frigidaire.com

Yes, I recommend this product

Awesome AC

DebbieE16 8/26/2021

I bought this about a month ago and had my brother install it for me. He stated that it was super easy to install. He only needed help lifting it to fit into the sleeve since it is heavy. It keeps my place cooler than I thought a windiw unit would. As a added feature it is WiFi connected making it easy to make sure it stays cool for my two dogs while I am working. It doesn™€™t run constanty, only when needed saving electricity. So glad I purchased this unit.
Originally posted on frigidaire.com

Yes, I recommend this product

So far so good

Retired and happy 8/21/2021

The eco feature is pretty cool. How it turns itself on and off. And it cools down a pretty good size area . I haven't had it too long, but it's been on since I've got it.
Originally posted on frigidaire.com

Yes, I recommend this product

Very pleased!

Dewlew 8/20/2021

Great purchase! Cools great and the wi-if feature allows me to monitor and adjust my conditioning needs.
Originally posted on frigidaire.com

Yes, I recommend this product

Great AC!

myriamonyc 8/20/2021

I bought this AC for my mom when her old one died during a heat wave. The difference is amazing! Even with open floor plan the entire space is cool and comfortable. Glad I picked this one!
Originally posted on frigidaire.com

Yes, I recommend this product

Air

Beebe24 8/17/2021

Easy to assemble and hook up.. would recommend this unit.
Originally posted on frigidaire.com

Yes, I recommend this product

Initial Usage

PDS1 8/15/2021

Brought on internet from a Big Box store, was delivered to store where I picked it up. The shipping box was in good condition but when I opened it, I found the spot welds on the left bottom frame were not connected (see picture)....need better QA process? I did not want to lug this 113lb unit back to store so I fixed the frame by drilling two holes & bolting the frame back together. Window installation was rather involved (as another review mentioned) where you have to remove the internal unit from the frame, install the frame in the window and then slide the 100+ lb unit back into the frame....definitely need two people to install properly. Also the two external mounting support brackets that come with the unit are useless....if you install in a window, I strongly advise purchasing a heavy duty external support bracket because this heavy unit will put undue stress on the window frame over its lifetime. The operation of the AC has been working well, given the pain it was to install (make sure your window has enough space....it is a big unit). Only used it 5 times so far in Hot August 90+ degree weather and it definitely cools the house. I bought this unit with more BTU's then I needed so I could run on low fan & in economy mode. It is a bit noisy when running and I think something is loose or misaligned because at times when the compressor comes on, the front of the unit will vibrate loudly until I give it a light slap on the side, then the noise stops. I plan to use some rubber shims to see if it might be a frame alignment
Originally posted on frigidaire.com

No, I do not recommend this product

Pretty good working ac

Whard 8/6/2021

Pretty good working ac . But what you have to go through to put the screws in for the slide for the window on the top you have to pull the whole inside out to put it on.
Originally posted on frigidaire.com

No, I do not recommend this product

Great cooling

Asif Attique 7/29/2021

I got it installed last beginning of July, it cools very good. Nice product.
Originally posted on frigidaire.com

Yes, I recommend this product

It's a Secret

Poppa F 7/28/2021

Did a live chat with a lady to find out starting/peak watts and was told they do not give out that kind of info. Really, it's a secret?? Specs give us 1280 watts running.
Originally posted on frigidaire.com

No, I do not recommend this product

Stayin' cool

Yarkness 7/23/2021

So far it's cooling a 4 room house well. We had some 90+ degree f days and it kept the place at around 72*f no problem. The energy saver feature works well. Haven't tried the wireless app yet.The installation went relatively easily (in wall). Had to enlarge the existing opening from the old unit some but otherwise it was just plug n' play.
Originally posted on frigidaire.com

Yes, I recommend this product

Keeps us real cool !

beezee55 7/23/2021

This air conditioner cools the whole house. I'm very pleased with it. I actually have to put socks on for my feet get cold. Best purchase I've made in a long time !
Originally posted on frigidaire.com

Yes, I recommend this product

Great features

Freezing air conditi 7/19/2021

It works great and keeps the livingroom nice and cool.
Originally posted on frigidaire.com

Yes, I recommend this product

I like it

My office ac 6/4/2021

Being able toUse Alexa is great , much easier yayy
Originally posted on frigidaire.com

Yes, I recommend this product

Love the features! Wifi!

KellyNYC 5/30/2021

I am a fan of frigidaire products, I have many of them! I think this is an excellent A/C. I live on the top floor of an NYC building and it can get HOT. I am lucky to get a lot of light and direct sun. This machine is powerful and a great energy saver compared to my last monster. And way quieter. You can program it from your phone to turn it on before you get home! That is a fantastic feature that I didn't even know I needed and it is one of my favorites. Pretty easy to get in the window, as well. Very happy with this purchase.
Originally posted on frigidaire.com

Yes, I recommend this product

Great air conditioner.

Seamaja 5/1/2021

Bought for my large Florida room. Works great. Only wish there were more scheduling slots in the app.
Originally posted on frigidaire.com

Yes, I recommend this product

Great features

Raysway 4/13/2021

Bought it for a window and put it in the wall insread
Originally posted on frigidaire.com

Yes, I recommend this product

Love the blu tooth feature. Can adjust easily from my phone from anywhere

Gizmo8941 3/17/2021

I have other Frigidaire units in my house and never a problem for years. It just made sense to me to get another one. Very quite and works very well. So far so good.
Originally posted on frigidaire.com

Yes, I recommend this product

I LOVE IT!!!!!

jessicaguillermo 2/23/2021

So glad i purchased this ac unit with 15,000 btu. Keeps my house cool and cools my town house pretty quickly. i love the wifi feature to especially if it™€™s a hot day i can turn it on before i get home so it™€™s nice and cool. i would purchase again in the future when this one retires.
Originally posted on frigidaire.com

Yes, I recommend this product

Great ac

Elie5 1/17/2021

I bought it two months ago and it™€™s amazing cools great
Originally posted on frigidaire.com

Yes, I recommend this product

Awesome air conditioner

Eazy 12/22/2020

Very quiet, smooth operation, works great. The app that controls the WiFi features needs some work. The app seems to only work once and day and force stops itself if you try to open it again. Great other than that
Originally posted on frigidaire.com

Yes, I recommend this product

Amazing AC with WiFi features programmable with your phone!

Meo1s 12/7/2020

Great powerful and energy saving feature with this AC. Highly recommend for any home or office applications.
Originally posted on frigidaire.com

Yes, I recommend this product

Very strong cold air

AngelCamacho 10/21/2020

Great air conditioner worth every dollar I spent will continue to shop from Frigidaire
Originally posted on frigidaire.com

Yes, I recommend this product

Pleasantly surprised

PeteandI 8/1/2020

I had to replace a 26 year old wall unit. During this heat wave the Frigidaire ran flawless I sent temp at 72 and it maintained very well. Happy I was guided in right direction to make this purchase.
Originally posted on frigidaire.com

Yes, I recommend this product

AC works fine; Frigidaire Customer service is abysmal and the warranty is worthless

SarahK82 7/25/2020

The air conditioner arrived with a bent ground pin on the plug. It was obvious that the pin had been installed at an angle when it was manufactured since the plastic was deformed around it. when I tried to straighten the pin so it would fit in the outlet, it came off in my hand. Customer service is only available Mon-Fri from 8-5, so heaven forbid you have a problem on a weekend (it was Saturday when we tried to install it). There are 3 different 800 numbers all claiming to be "customer service" but two of them are just directories of regional service companies. We tried calling our local company directly and they said they could replace the plug but they'd need a dispatch from the central office to do it under warranty. Once we finally got through the labyrinthine phone menus to speak to an actual human at the central number, they told us the plug had obviously been damaged in transit, they weren't going to look at photos, and they didn't service plugs anyway. (There is no mention of the plug in the list of things the warranty does not cover.) they agreed "as a favor" to send us a new plug to install ourselves -- in 7-10 days. My house was 90 degrees on the first floor and people in my family have chronic health conditions. We ordered the plug elsewhere ourselves for $30 instead, it arrived the next day and fortunately we were able to figure out how to install it (there are no diagrams or instruction manuals available that I could find) and get the thing plugged in and working.The installation manual is also pretty bad. The illustrations look nothing like the actual parts, and a lot of the hardware looks really similar to multiple part illustrations. getting the cabinet installed in the window took hours of cursing and rereading the manual over and over. (by the by, they really do mean it about the 28" width -- we have a 27.5" window and wound up having to modify the side window fillers to be able to force the cabinet into the space. that's on us though, not on them.) Bottom line: If you get an air conditioner from Frigidaire that arrives in working order, you'll probably be fine. It works pretty well once you get it in the window. If it arrives with any defect or damage though, prepare for a bad time, and to pay for parts (and install them) yourself if you need them in less than 7-10 days.
Originally posted on frigidaire.com

No, I do not recommend this product

Doesn™€™t work

Bassetmomof2 7/19/2020

I bought this model on Sams club and had it shipped to my house, it came Friday and after all the time it took to installed, we were so excited, plugged it in the light on the plug comes on but nothing on the electronic board works... so we are frustrated that we spent all that money and currently do not have a working a/c unit
Originally posted on frigidaire.com

No, I do not recommend this product

Powerful cooling

MrChuyNYC 7/15/2020

This replaced a Gallery 12000 BTU unit that died after two years, and it cools powerfully and quietly. However, installation was really difficult, making that the only reason I can™€™t give it 5 stars. The app also works really well for wifi.
Originally posted on frigidaire.com

Yes, I recommend this product